Marketing Manager #2315  | Location: Miami, FL

Marketing Manager #2315

Position Summary:

Our partner, one of the world’s foremost technology giants, is looking to add a Marketing Manager to their team. You will play a fundamental role in the development, refinement, and success of the marketing initiatives for the mobile devices, tablets, and related products of the company. In this role, you will be responsible for overseeing the entire marketing journey, from conceptualization to execution, ensuring alignment with customer demands and business objectives. Within this role you will collaborate closely with cross-functional teams, utilizing a creative and analytical approach to elevate the company’s brand presence, visibility, and impact across the Caribbean, Central, and South American mobile device markets. 

Experience and Education:

  • Bachelor or higher degree in Marketing, Business Administration, or related field.
  • 8+ years of proven experience in marketing roles.
  • Experience in strategic leadership and team management.
  • Proven track record of leading successful international marketing campaigns.
  • Familiarity with mobile device marketing and understanding of consumer electronics markets is a plus.

Skills and Strengths:

  • Marketing lifecycle
  • International marketing strategy
  • Multi-channel campaign management
  • Strategic leadership
  • Marketing roadmap
  • Marketing plan
  • Market research and trend monitoring
  • Creative design
  • Performance optimization
  • Consumer behavior analysis
  • Brand positioning
  • Content management
  • Digital marketing
  • Social media engagement
  • Digital advertising
  • Marketing automation
  • CRM software (Salesforce, Zoho CRM, others)
  • Data Analytics
  • SEO & SEM
  • Budget management
  • Stakeholder management

Primary Job Responsibilities:

  • Develop and implement comprehensive marketing strategies to promote the company’s products and services and improve the company’s position.
  • Create compelling and consistent messaging across various channels to strengthen brand identity.
  • Oversee the creation of marketing collateral including digital ads, social media content, email campaigns, and promotional materials, among many different marketing channels.
  • Monitor and analyze campaign performance metrics to optimize effectiveness and ROI.
  • Lead and mentor a team of marketing professionals to ensure the successful execution of campaigns and initiatives.
  • Collaborate with cross-functional teams including product development, sales, and finance to align marketing efforts with business objectives.
  • Establish and maintain relationships with key stakeholders including partners, vendors, and media outlets.
  • Create synergy and structure through roadmaps and planning for the department.
  • Conduct market research and analysis to identify opportunities and challenges in target markets.
  • Stay updated on industry trends, competitor activities, customer behavior, and emerging technologies to inform marketing strategies.
  • Manage marketing budgets and allocate resources effectively to achieve goals.
  • Drive continuous improvement by implementing best practices and innovative approaches in marketing tactics.
  • Accepted file types: doc, docx, txt, text, pdf, rtf, html, Max. file size: 2 GB.

Scrum Master #2314  | Location: 100% Remote

Scrum Master #2314 

Position Summary:

Our partner, a growing full-service internet marketing optimization company that offers successful, top-tier, and impactful contributions in SEO, PPC, and Web Analytics, is looking to add a Scrum Master to their team. In this role, you will play a pivotal role in facilitating agile processes, ensuring the smooth functioning of development teams, and optimizing project deliveries. You will work closely with the development team to ensure that the work progresses on schedule, within budget, and to the desired level of quality. We are looking for a highly motivated and self-driven professional, who will actively seek opportunities to learn, grow, and enhance processes and practices to meet growing demands as they continue to experience expansive growth in their business.

Experience and Education:

  • Bachelor’s or higher degree in a related field, or equivalent experience.
  • 5+ years of experience as a Scrum Master.
  • 5+ years of experience working with development teams, processes, initiatives, or projects.
  • Strong understanding of the software development lifecycle (SDLC).
  • Certified Scrum Master (CSM) or equivalent certification, as a plus.

Skills and Strengths:

  • Agile methodologies
  • Scrum
  • Kanban
  • User stories
  • KPIs and Metrics
  • Requirement gathering
  • Backlog prioritization
  • Backlog maintenance
  • Task definition
  • Retrospective meetings
  • Team building
  • Release planning
  • Managing delivery deadlines
  • Documentation
  • SDLC

Primary Job Responsibilities:

  • Organize and facilitate Scrum ceremonies, including daily stand-ups, sprint planning, sprint reviews, retrospectives, demos, etc.
  • Manages project scope to ensure commitments are achieved within agreed-upon time, cost, and quality parameters.
  • Provides project status and information in the form of formal briefings, project update meetings, and written, electronic, and graphic reports.
  • Monitor team performance, identifying areas for improvement, and helping remove impediments and obstacles hindering the progress of the development team.
  • Develop and maintain software development project documentation that meets business requirements including project plans, agendas, action item lists, and deliverables.
  • Serves as subject matter expert for Agile methodology across the development team and organization.
  • Gather requirements based on the team’s roadmap and strategy, in order to execute activities and sprints efficiently.
  • Ensures the development teams are practicing the core Agile principles of collaboration, prioritization, team accountability, and progress visibility.
  • Accepted file types: doc, docx, txt, text, pdf, rtf, html, Max. file size: 2 GB.

Mobile Test Support #2303 | Location: Miami, FL

Mobile Test Support #2303

Position Summary:

Our partner, one of the world’s foremost technology giants, is looking to add a Mobile Test Support to their team. In this role, you will be responsible for managing and supporting the entire Product Cycle, focusing on maintaining the products’ quality. You will combine technical support expertise with knowledge of mobile devices to resolve issues, maintain product standards, and ensure compliance with carrier specifications across different countries. Therefore, we are looking for a highly motivated individual, who shows initiative and possesses a strong technical aptitude, exceptional problem-solving skills, and a keen attention to detail.

Experience and Education:

  • Bachelor or higher degree in Computer Science, Information Systems, Information Technology, or a related technical field/experience.
  • 2+ years of experience as a Tech Support or Help Desk.
  • Experience with mobile devices, tablets, watches, or telecom products.
  • Background in telecommunications is desirable.
  • Knowledge or understanding of carrier homologation processes is desirable.

Skills and Strengths:

  • Tech support
  • Help Desk
  • Mobile device setup
  • Troubleshooting
  • Carrier acceptance testing
  • Network compatibility testing
  • Attention to detail
  • Time management
  • Teamwork
  • Judgment and decision-making
  • Verbal and written communication skills
  • Carrier homologation processes (as a plus)
  • Mobile device features (5G, IMS – VoLTE/VoWiFi, etc.) (as a plus)

Primary Job Responsibilities:

  • Actively take part in the product development process, ensuring that carrier requirements are met and applied properly.
  • Refer to appropriate departments for further issues beyond minor hardware problems.
  • Follow up with the homologation process to ensure devices comply with carrier specifications depending on the country.
  • Travel as necessary to respective countries (mainly the Caribbean region and LATAM) to conduct field tests on devices, ensuring they work properly and that they meet carrier network requirements.
  • Collaborate with internal teams to address any issues identified during field testing and ensure product functionality.
  • Document and track issues using help desk software or ticketing systems, ensuring timely resolution, and maintaining accurate records.
  • Follow up the homologation process with carriers, mainly in the Caribbean region and LATAM to gather feedback and address any concerns regarding product compliance or performance.
  • Stay up-to-date with carriers’ network information and follow-up adding their new features to the products promptly.
  • Participate in cross-functional meetings to discuss product improvements, identify areas for enhancement, and implement solutions as needed.
  • Accepted file types: doc, docx, txt, text, pdf, rtf, html, Max. file size: 2 GB.

Sr QA Automation Engineer #2304 | Location: 100% Remote in LATAM

Sr QA Automation Engineer #2304

Position Summary:

Our partner, an internet-based financial service that is designed to offer quick and transparent financial support to individuals, is seeking a driven QA Automation Engineer to join their IT team. As a Senior QA Automation Engineer, you will play a crucial role in ensuring the quality and reliability of software products through the design, implementation, and execution of automated testing solutions. This role requires strong technical expertise, attention to detail, and a proactive approach to problem-solving. The ideal candidate will develop and implement automation strategies, collaborating with cross-functional teams to ensure the delivery of high-quality software products. Be ready to work alongside a multifunctional team such as software engineers, testers, and C-level executives and use infrastructure testing experience to support the software product and its operations.

Experience and Education:

  • BS in Computer Science, Engineering, Information Technology, related field, or equivalent work experience
  • 6+ years of hands-on testing experience
  • 6+ years of Manual/Automation testing experience
  • Full Software Development Life Cycle (SDLC) experience
  • Experience testing in an open-source LAMP environment
  • Previous experience within the financial area (a plus)

Technology Skills and Strengths:

 

  • Automated testing
  • Manual testing
  • Automation testing frameworks (i.e. Katalon, Selenium, Cucumber)
  • Test artifacts (i.e., test Strategy, test plans, test scenarios, test cases, test protocols and test procedures)
  • Javascript
  • Version control tools (i.e., Git, CVS, SVN, and others)
  • API testing
  • Backend/Frontend testing
  • Application testing
  • AWS
  • Security testing
  • SQL Queries
  • Performance Testing
  • Troubleshooting/Bug fixing
  • Root cause analysis
  • CI/CD tools

Primary Job Responsibilities:

  • Develop, implement, and maintain quality assurance processes and standards to ensure the highest level of product quality and reliability
  • Design and develop comprehensive functional test cases and test artifacts
  • Execute both manual test cases and automated test scripts for functional, system, and regression testing
  • Identify and report software quality issues, tracking them to resolution
  • Provide hands-on guidance and support in testing efforts, including test case creation, execution, and issue resolution
  • Collaborate with product managers and developers to identify test requirements from specifications, map test case requirements, and design test coverage plans
  • Improve test accuracy while supporting and improving code release, to ultimately advance code quality
  • Create, revise, and approve testing plans
  • Document workflow and work procedures
  • Stay up to date with industry best practices, emerging technologies, and trends in software testing and quality assurance, and assess their applicability to the organization
  • Accepted file types: doc, docx, txt, text, pdf, rtf, html, Max. file size: 2 GB.

Technical Writer #2298 | Location: Naples, FL

Technical Writer #2298
Position Summary:

As a Technical Writer, you will play a crucial role in translating complex technical information into clear and concise documentation that is accessible to a wide audience. Your primary responsibility will be to create user guides, manuals, tutorials, and other documentation for products. You will work closely with subject matter experts, engineers, and other stakeholders to gather information and ensure accuracy in your documentation. The ideal candidate will have excellent writing skills, a strong understanding of technical concepts, and the ability to communicate complex ideas effectively.

Experience and Education:

  • Proven experience as a technical writer with expertise in SAP documentation
  • Proficiency in using documentation tools such as SAP Solution Manager, Microsoft Word, Adobe FrameMaker, or similar software
  • Excellent writing and editing skills, with the ability to communicate complex technical concepts clearly and effectively
  • Bachelor’s degree in Technical Writing, Business Administration, Information Systems, or a related field (as a plus)

Skills and Strengths:

  • SAP System Knowledge
  • SAP Documentation Tools (SAP Solution Manager, SAP Documentation Assistant, SAP Help Portal, or SAP Knowledge Base Article (KBA))
  • Documentation tools (Microsoft Word, Adobe FrameMaker, MadCap Flare, Markdown, LaTeX, or similar software for creating and formatting technical documentation)
  • Version control systems (Git, SVN, or Mercurial)
  • Markup Languages (HTML, XML, Markdown, or reStructuredText)
  • Graphic Design Tools (Adobe Photoshop, Illustrator, or Snagit)
  • Content Management Systems (CMS)
  • API Documentation
  • Agile Methodologies
  • Knowledge Management Systems (SharePoint, Atlassian Jira, or Zendesk)

Primary Job Responsibilities:

  • Develop clear, concise, and comprehensive documentation for technical products, including user guides, manuals, tutorials, and online help systems.
  • Collaborate with subject matter experts and other stakeholders to gather information and understand technical concepts thoroughly.
  • Organize and structure documentation in a logical and user-friendly manner, making complex information easy to understand and navigate.
  • Review and edit documentation for clarity, accuracy, and consistency, ensuring adherence to style guidelines and industry standards.
  • Work with graphic designers and multimedia specialists to create visual aids, such as diagrams, screenshots, and videos, to enhance understanding and engagement.
  • Maintain documentation version control and ensure that all documentation is up-to-date with the latest product releases and updates.
  • Gather feedback from users and stakeholders to continuously improve documentation quality and usability.
  • Collaborate with cross-functional teams, including software developers, product managers, and quality assurance engineers, to ensure that documentation meets the needs of various stakeholders.
  • Provide training and support to internal teams and external users on how to effectively use and understand technical documentation.
  • Accepted file types: doc, docx, txt, text, pdf, rtf, html, Max. file size: 2 GB.